Privacy

Privacy Policy

Printerade is a small shop run by one person in Virginia. The information collected here exists for one reason — to make your order and get it to your door. Nothing else.

Last updated July 19, 2026

What is collected

When you place an order

• Your name — so we know whose order it is.
• Your shipping address — so the package goes to the right porch.
• Your email address — for the order confirmation, tracking, and any questions about your design.
• Your phone number, only if you choose to give it, for delivery issues.
• Your personalization details — the name, text, tail number, colors, logo choice, or uploaded artwork that goes onto the item.
• Order details — what you bought, when, and for how much.

When you use the customizer

The design customizer at customize.html saves your work-in-progress design in your own browser using local storage, so you do not lose it if you close the tab. That design stays on your device. It is not uploaded to Printerade unless you complete an order or send it in a message.

When you use the contact form

The contact form collects your name, email, chosen topic, order number if you include one, and your message, so we can actually reply to you. It is delivered through Formspree, a form-handling service.

Automatically

printerade.com is a plain static website. There is no advertising tracker, no third-party analytics script, and no behavioral profiling running on it. The web host keeps standard server logs (things like IP address, browser type, and pages requested) for security and troubleshooting, which is normal for any website.

Payments — handled entirely by Stripe

This is the part people ask about most, so plainly: Printerade never sees your card number.

Checkout is processed by Stripe, a PCI-DSS Level 1 certified payment processor. Your card details are entered on Stripe's own secure checkout page and go straight to Stripe. They are never transmitted to, processed by, or stored on printerade.com or any Printerade computer.

What comes back to Printerade from Stripe is only what is needed to fulfill and support the order: your name, email, shipping address, the amount paid, the last four digits of the card, and the order reference. Stripe handles that data under its own privacy policy.

Orders placed through Etsy or Amazon are handled under those marketplaces' own privacy and payment policies.

What your information is used for

• Making, packing, and shipping your order.
• Sending order confirmations, tracking, and replies to your questions.
• Handling returns, replacements, and warranty claims.
• Keeping the records required for tax and accounting.
• Preventing fraud and abuse.

You will only get marketing email from Printerade if you specifically ask for it, and every one of those has an unsubscribe link.

Printerade does not sell your data

Your information is never sold, rented, traded, or handed to data brokers or advertisers. It is shared only with the handful of services required to actually run the shop:

• Stripe — payment processing.
• USPS — your name and address, printed on the shipping label.
• Etsy and Amazon — only for orders placed on those marketplaces.
• Formspree — delivery of contact form messages.
• Email and web hosting providers — to store and serve messages and this site.

Information may also be disclosed if the law requires it — a valid subpoena, court order, or legal obligation.

Custom artwork you send

Photos, logos, and files you send for a custom order are used only to make your item. Printerade will not publish your artwork, your pet's photo, or your company logo in social posts, listing photos, or portfolio images without asking you first. If you would like your files deleted after your order ships, just say so and they will be.

How long it is kept

Order records are kept as long as required for tax, accounting, and warranty purposes — generally seven years, which is what US tax rules expect of a small business. Contact form messages and custom artwork files are kept only as long as they are useful for supporting your order, then deleted.

How it is protected

printerade.com is served over HTTPS. Payment data is isolated at Stripe. Order records live in password-protected accounts with two-factor authentication turned on. No system is perfectly secure, but nothing is stored that does not need to be stored, which is the strongest protection there is.

Your rights

Wherever you live, you may ask Printerade to:

• Tell you what information is held about you.
• Correct anything that is wrong.
• Delete your information, where record-keeping law allows.
• Receive a copy of your data.
• Unsubscribe from any marketing email.

Email PrinteradeSocial@gmail.com and expect a reply within 30 days — realistically within 24 hours, because this shop is not that big.

Children

Printerade products are not marketed to children, and information is not knowingly collected from anyone under 13. If a child has submitted information here, email us and it will be removed.

Changes to this policy

If this policy changes, the updated version will be posted on this page with a new "last updated" date. Material changes affecting existing orders will be emailed to affected customers.

Questions

Email PrinteradeSocial@gmail.com, or use the contact form. Printerade · Virginia · United States.

For your security, never include payment card details or passwords in a message.