Shipping

Shipping & Processing Times

Everything at Printerade is made to order — nothing sits on a shelf waiting. Here is exactly what happens between the moment you check out and the moment your package lands on your porch.

Last updated July 19, 2026

Processing time — because it is printed for you

Printerade is a small shop in Virginia, and every piece is designed and printed in-house after your order comes in. That means there is a print queue, not a warehouse. Your item is being made specifically for you.

Standard items — keychains, coin holders, flags, wall decor, AirTag cases, stock-color wands — go on the printers within 1 to 3 business days.

Personalized items — nameplates, aircraft wheel chocks, badge holders, address plaques, name signs, anything with your name, tail number, or logo on it — take 3 to 5 business days, because the model gets built and proofed before it ever starts printing.

Custom artwork orders — pet sculptures from a photo, custom logo work, one-of-a-kind requests — start their clock when your artwork is received and approved. If we are waiting on a file from you, we are not printing yet. Send it over as soon as you can and we will keep you posted.

Business days are Monday through Friday, not counting US holidays. During the holiday rush (late November through December) processing can run a couple of days longer, and that will be posted on the site when it happens.

How it ships

Orders ship USPS Ground Advantage with tracking included on every single package. Once your label is created you will get a tracking number by email — hang onto it, and give it a day to start updating after it is issued.

Typical transit time is 3 to 7 business days after your item leaves the shop. Once USPS has the package, delivery speed is in their hands, and Printerade cannot speed up or reroute a package that is already in the mail stream.

Need something by a specific date? Message before you order and we will tell you honestly whether it can be done. We would much rather say no than miss your event.

Where we ship

Printerade currently ships to addresses within the United States only, including APO/FPO addresses. We are not shipping internationally at this time. If an international order comes through, it will be refunded in full and we will let you know.

Please double-check your shipping address at checkout. If a package comes back to us as undeliverable because of an incorrect or incomplete address, we will happily re-ship it once you cover the second shipping label.

If it arrives damaged

3D-printed pieces are sturdy, but the mail is the mail. If your order shows up broken, cracked, melted, or otherwise not the way it left the shop, Printerade will fix it — you are not stuck with it.

• Email PrinteradeSocial@gmail.com within 30 days of delivery.
• Include your order number and clear photos of the item and the shipping box or mailer.
• We will send a free replacement at no cost to you, or refund the item if you would rather not wait for a reprint.

No need to mail the damaged piece back unless we specifically ask. Photos are enough.

Lost or stuck packages

If tracking has not moved in 7 business days, or the carrier marked your order delivered and it is nowhere to be found, get in touch. Check with your neighbors and your mailroom first — packages hide — then email PrinteradeSocial@gmail.com with your order number and we will open a claim with USPS and make it right.